What it is
Mon Réceptionniste is an AI phone receptionist for professionals. It is designed to answer calls, understand what a caller needs, handle useful parts of the conversation and pass the right information back to the business.
The goal is not to turn every phone call into a chatbot flow. It is to make a familiar interaction work better when a business is busy, already on the phone or simply unable to pick up.
Why I am building it
A missed call is a small operational problem with a direct human consequence: somebody needed an answer and did not get one. For many professionals, the phone is still the first point of contact, but answering every call competes with the work happening in front of them.
Voice AI makes it possible to approach this problem differently. The interesting work is not only generating natural speech. It is designing a dependable product around the whole call: context, qualification, actions, summaries, messaging and the hand-off back to a person.
My role
I work across the entire path from opportunity to market:
- product discovery and positioning;
- conversation and interaction design;
- product design and implementation with coding agents;
- voice, telephony and messaging infrastructure;
- acquisition, distribution and analytics;
- testing with real business use cases.
What I am learning
Mon Réceptionniste is where several questions meet: how voice agents should behave, where automation helps, how to make an AI system feel reliable and how to distribute a new kind of product to businesses that do not buy “AI” for its own sake.
I will document the decisions, mistakes and useful systems as the product develops.